In addition to receiving specific alerts via email, you can also automate the creation of specific Incidents from these alerts. Before you can tie the creation of an incident to an alert, you must first create your incident categories. If you need assistance with creating incidents categories, please see the article on How to create incidents. Creating Incidents from Admin Alerts can be configured by navigating to Tripshot Admin > Settings > Alerts > Add Alert Subscription.
From the admin alert pop up, select the region (if applicable), vendor (if applicable), alert to create the incident, digest period, threshold, how to categorize and the incident type. If you would like to get an email alert you can enter in an email address and/or receive texts to your mobile device by using a text email address (Ex. For Verizon this would be firstname.lastname@example.org). Once complete, hit ok and then remember to hit save in the upper right corner.
You can categorize by Driver, Route, Stop, Vehicle or None. Please note, when selecting "Categorized by" this could gray out certain Alert options.
Threshold is the number of alerts of the specified type that must occur before sending an email or creating an incident.